Products

Hospitals have been facing challenges in adoption of Information Technology for improving operational efficiencies, and quality of healthcare, because most solutions offered to them so far needed large upfront investments as well as major changes in their overall processes and retraining of their staff. They also face issues of customer satisfaction and retention in an increasingly competitive world, where hospitals are measured by the kind of additional services they offer the patients (other than just primary health care).

At the same time, from the consumer’s angle, there is a lack of awareness about health related issues, leading to various Health problems that could have been prevented. Most people do not have access to health records, hence cannot track and manage own / dependent’s health adequately. Lack of systematic monitoring of health affects both preventive and chronic health management. Most important, critical trauma / accident care is affected due to lack of ready information, putting lives at risk. There are also more chances of misdiagnosis because complete information is not available for providing the treatment.

Need:A solution that improves operational efficiencies and addresses critical issues of customer satisfaction / retention, while giving hospitals an opportunity to generate revenues as well. It should also benefit the end user – the patient – who is often a neglected entity in the healthcare space. Additionally, the solution should be able to cater to different Tiers of hospitals across different Tiers of cities and thus cannot be a one-size-fits-all solution.

Yos Solution:Record Management and Hospital Management Software to hospitals along with value-added services like Smart Cards and Patient Portal. Please click on links to the left to read more.