Hospital Management
The Hospital Management System from Yos is focused on bringing in efficiencies into the hospital business by taking a metric-based approach to hospital management. We interact with the different key departments/personnel in the hospital to understand the key drivers of their job/business and take a business-centric approach to implementing the Hospital Management System. The system will ensure collection of appropriate data to be able to present appropriate dashboards to the different departments with a focus on increasing revenues, reducing costs and improving operational efficiency.
The following are some of the key features of the system:
- Patient Registration & Admission: Includes both Insurance and non-insurance
- Appointment Management with SMS Reminders to notify patients about appointments & delays. There is a separate login for individual doctors to manage their appointments and notify hospital front office about delays in schedule.
- Billing: Out-patient and in-patient billing and tracking with facility to accept advances, payments/part-payments using different payment modes including cash-less insurance. The software also enables variable pricing for first/repeat consultations per doctor with a facility for consultant to override fees when required. Software allows front office to track and follow-up of pending patient payments.
- In-Patient Management: Enables discharge management, nurse management & claims management
- Laboratory Management: With facility to send SMS notifications to doctors/patients with test summary/results or out-of-range parameters
- Revenue Management: Allows administrators to track pending payables/receivables to/from consultants/vendors/patients/TPAs etc. Software also allows administrators to identify and plug revenue leaks in the hospital.
- Reports and Dashboards: Focusing on key departments like finance, operations, to facilitate improved efficiencies through metric measurement
- Inventory Management: With scheduling with utilization reports
Other Features:
The software also enables Customer Relationship Management especially for chronic patients who visit the hospitals more often. The software enables the hospital to become a partner in continuous care by enabling follow-up of treatment calendars and so on, thereby enhancing patient relationship and retention.
Business Model:
Yos offers hospitals with a unique "pay-as-you-use" or "easy-EMI" options making it more feasible for hospitals to adopt the solution.
Please write to relations@yostechnologies.com and our relationship management team would be more than happy to meet you.